At BROTHERSCRICSSHOP, we are committed to protecting your privacy. We collect personal information (such as your name, email address, phone number, and ID proofs) solely to facilitate the rental transaction, manage deposits, and communicate with you about your booking.
Your information is used only to process your rental orders, issue refunds, and occasionally send you updates about new inventory if you have subscribed to our newsletter. We do not sell or rent your personal information to third parties.
For inventory protection, a government ID is required at pickup. We securely verify your original ID. Any digital scans taken for high-value rentals are encrypted and stored only for the duration of the active rental period.
Physical verification logs and local digital ID copies are purged 7 days after the equipment is returned and the security deposit is settled. Customer account data is retained for 24 months of inactivity before being archived.
Our website uses essential session cookies to manage your rental cart and booking progress. We do not use third-party tracking pixels or sell your browsing behavior to advertisers. Your session data is cleared automatically after 24 hours of inactivity.
You have the right to request access to, or deletion of, the personal data we have collected from you. You can contact us at info@brotherscricsshop.com for any privacy-related requests.